Refund policy

We want to ensure that you are satisfied with your order. Please inspect your order carefully immediately after receiving it.

Returns or refunds due to change of mind, incorrect selection, or dissatisfaction with the product are not accepted. Refunds are generally not provided.

However, if the item arrives damaged, defective, incomplete, or incorrect, please contact us immediately at support@sarojewelry.com and include clear photos of the issue. After reviewing the case, we will provide a full refund or offer an appropriate solution.

To process any claim, proof of purchase is required. Items returned without prior contact will not be accepted.

Important Notes:

• Personalized items and discounted products are non-returnable and non-exchangeable.
• Certain items cannot be returned for hygiene reasons.
• All products must be returned in their original condition.

If you have any questions, our support team is always available at support@sarojewelry.com.